We want you to love everything you buy from us, so please review our current online policies before making your purchase! Clementine only sells high-quality, authentic merchandise in superior condition. Unless otherwise noted, our clothes, handbags and shoes are preowned and sold on consignment.
We accept all major credit cards. E-gift cards may be used for online purchases only. You may use store credit and physical gift cards for online purchases if you call us at 804-358-2357 and pay over the phone.
We collect sales tax for orders placed within Virginia.
We offer in-store pick up daily from 11am and 5pm. If we are at capacity, please call us so we can bring your new goodies out to you. *Please note that orders that haven't been retrieved within 8 days are FINAL SALE.
We currently offer free shipping by USPS First Class. Unless otherwise noted, we process and ship within 48 hours. We do not ship outside the United States. Shipping confirmation with a tracking number is sent to the email you provide. It is your responsibility to contact the United States Postal Service if you experience shipping delays or your package is not delivered because the address provided is incorrect. Clementine cannot be held responsible for transit delays once packages leave our shop.
Returns & Refunds
Please note: Due to limited store capacity and dressing room restrictions during the pandemic, we have revised our return policies. These policies may change again, based on CDC updates. Questions? Call 804-358-2357.